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Stop Cold Calls to Your Mobile (Part 1)

I am really feeling the love at the moment. You see I have a whole new bunch of friends and they are the best at keeping in touch. We’ve all got that friend that we don’t hear from for ages because their lives are so busy (it’s usually me, so apologies). Not these new friends, they ring me all the time and even better on my mobile phone. What I love most is their concern for my welfare. These people care and they care often!

The calls usually go like this:

  1. Hello, I’m ringing about your recent accident. Did you know that there is £4000 just waiting for you to claim?
  2. Hello, we think that there are still some outstanding PPI claims that you can make and we can help you.
  3. Hello, I’m calling from Microsoft and we have identified some issues with your computer.

Posed by a model, I rarely have my nails painted and they are usually less professional than this. I am also a diehard Apple fan!

Aren’t people so helpful these days? It’s heartening to know that these complete strangers are so concerned with my welfare. It touches my heart, I can tell you! Unfortunately the truth of the matter is more like this:

  1. Back in 2014 a chap crashed into my car. I was on the school run with the two girls. He turned out to be a parent from the same school. My car was a write off, purely because it wasn’t economic to repair (it was a 2003 Ford Fusion).
  2. I’ll hold my hands up and say yes I have had loans and credit cards in the past.
  3. Most of us know that when someone phones you from ‘Microsoft’ it’s a total scam and they are just trying to get you to install a program on your computer to either hack you or gift you a virus.

I try to see the best in people and can usually find a silver lining in every cloud. Over time I’m sad to say I have come to suspect that these people who appear so caring and interested in my personal life have ulterior motives and this is why:

  1. The people who phone about my ‘accident’ want me to claim compensation for personal injury or discomfort caused by my little crash. When I got the first few calls I explained that neither I nor any of my passengers suffered any injury or discomfort. They tell me that the money will only be sent back to the insurance company if I don’t claim (er,  I don’t think so).
  2. Given our reduced personal circumstances over the past few years and the fact that I am a huge fan of Money Saving Expert I don’t miss a trick when it comes to claiming back anything that is rightfully mine. You name it I’ve claimed it or looked into it.
  3. I am yet to hear of an occasion when Microsoft has called a person and suggested that there are issues with their computer. It would be very kind of them, but I’m not sure it makes good business sense. Apart from the fact that I don’t think there is anything wrong with my computer. It even survived a Tizer attack from the eldest at the weekend.

I have started to suspect that the callers in situations 1 and 2 are trying to get me to claim because there is an element of commission in such a claim for them. I hate to say it and I feel so bad to think so ill of them, but could it be that they are so concerned about my welfare because of their own monetary gain? In situation 3, it seems that my friendly ‘Microsoft’ representative intends to do me harm and access my computer and ruin it completely or try to steal my information. Can this be true readers? Are my new friends not really my friends, even though they call me often and make me feel so wanted and loved?

To New Friends,Cheers!

How do I say goodbye to these new friendships, albeit with a heavy heart? How do I say ‘It’s not you, it’s me’? Well, the Telephone Preference Service are currently promoting the fact that mobile users can also sign up to their service. I didn’t know that and given that only 3% of mobile users are signed up to it, I’m not alone in my ignorance. All I need to do is send a free text saying TPS to 78070 and I should start to see a decline in calls from my ‘friends’ although it will take 28 days to become effective. I have registered with the TPS before for my landline and it was very effective. I am aware that perhaps some of my new friends will be so desperate to keep in touch any way they can (and who wouldn’t want my unconditional friendship?), so I may still get some calls or maybe texts. I think it’s worth a go though, I just don’t think I have the time to nurture these friendships and it’s only fair that I should set them free to go and make friends elsewhere! See, I can be a caring friend too!

To Stop Cold Calls to Your Mobile

For more information, see the Telephone Preference Service (TPS) and never give your details out to people you don’t know even if they sound really plausible. If you are uncomfortable, put the phone down.

Pink Pear Bear




  • Jess Powell (Babi a Fi)

    May 30, 2016 at 11:49 am

    I’ll spare a moment to mourn all the friendships that might have been – then give this a go and hope it makes a difference! My number has to be public for work so I don’t mind sticking it on my blog, and entering every comp going with it… but the downside is the endless call centre spam. The worst is when it’s from one with a local area code because I answer thinking it’s going to be something work related. *sigh* x #bigpinklink

    1. Siena Says

      May 31, 2016 at 1:51 pm

      See I’m a bit of a competition buff myself which I think probably contributes to my new found circle of friends. Plus we don’t use our landline so I always give out my mobile. I never knew until recently that they could do something to use local area codes to make you think it’s not a cold call until you pick up. My nephew works in a call centre and told me that this is what some call centres do, how naughty eh! Good luck!

  • islandliving365

    May 30, 2016 at 5:26 pm

    Oh if I get a phone call from a number that I don’t regonise then I don’t pick up. I figure that if it is genuine then they will leave a message, which happened when I didn’t the phone up to an unusal number. It was oldest’s school sayins she was poorly. Whoops 🙂 #bigpinklink

    1. Siena Says

      May 31, 2016 at 1:54 pm

      I know I try not to answer, but as I was saying to Jess (Baba a Fi) they are getting quite cunning these call centres and use something which makes it look like they are calling from your local area. I start to think ok who is that, must be someone I know until I hear the dulcet tones at the other end ‘Hi my name is Michael and I’m calling from Totally In Your Face Accident Claims and We Will Bug You Incessantly Until You Say Yes Ltd!

      You are right about them leaving a message though if it’s important. Hopefully this will work for me (and everyone else)
      Thanks for commenting xx

  • This Mum’s Life

    May 30, 2016 at 7:05 pm

    Ha! I love the way you’ve written this!! Yes, it’s definitely time to move on from these toxic friendships, I’m glad you’ve realised that these friends definitely don’t have your best interests at heart, I’m so glad you’ve seen through their caring nature! Ok, so I’m in the 97% of people who have never heard of this service, and will send the text immediately!! Thanks for spreading the word! My brother had a crash (a minor one,) a couple of years ago, and he was actually driven a little loopy by these people-the calls were incessant, and I mean INCESSANT. At one point he answered the phone and just screamed a tonne of expletives at them, and they still carried on for a while!! On our old landline, we used to get the Microsoft one allllll the time-more than actual people we knew phoning to talk to us! We don’t get them now since we moved and changed our number! But this text to opt out solution sounds fab!

    1. Siena Says

      May 31, 2016 at 1:58 pm

      My advice to anyone is just never have a minor accident! It has been the bane of my life. Of course people have said to me I should claim anyway if they are desperate to give the money away, but I don’t believe in that. I wish I did, we would be looking forward to a nice holiday in Mallorca with that lump sum!
      I had one recently who started talking about pensions and I said ‘No, thanks, I’m not interested’ and she was most put out and wanted to know how I wasn’t interested if I didn’t know what she was going to say. I just said if I want something I don’t wait for someone to call, I look for it myself and put the phone dowm.

      Let’s hope this works, although I will be much lonelier ha ha!

      Thanks for commenting xx

  • Lady Nym

    June 1, 2016 at 9:18 pm

    I like to hand the phone to my four year old. He loves getting phone calls…


    1. Siena Says

      July 1, 2016 at 7:06 pm

      Ha ha yes I have thought about doing that!
      Thanks for commenting and sorry I’m late responding!

  • 7 Things Primary School Mums Should Know | Siena Says

    August 10, 2016 at 9:29 pm

    […] chagrin of the accident claim people who persisted in calling me to make a claim as detailed in Stop Cold Calls to Your Mobile) but unfortunately my car was a complete write-off and the culprit of this little smash? Yep […]

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