Stop Cold Calls to Your Mobile (Part 1)
I am really feeling the love at the moment. You see I have a whole new bunch of friends and they are the best at keeping in touch. We’ve all got that friend that we don’t hear from for ages because their lives are so busy (it’s usually me, so apologies). Not these new friends, they ring me all the time and even better on my mobile phone. What I love most is their concern for my welfare. These people care and they care often!
The calls usually go like this:
- Hello, I’m ringing about your recent accident. Did you know that there is £4000 just waiting for you to claim?
- Hello, we think that there are still some outstanding PPI claims that you can make and we can help you.
- Hello, I’m calling from Microsoft and we have identified some issues with your computer.
Aren’t people so helpful these days? It’s heartening to know that these complete strangers are so concerned with my welfare. It touches my heart, I can tell you! Unfortunately the truth of the matter is more like this:
- Back in 2014 a chap crashed into my car. I was on the school run with the two girls. He turned out to be a parent from the same school. My car was a write off, purely because it wasn’t economic to repair (it was a 2003 Ford Fusion).
- I’ll hold my hands up and say yes I have had loans and credit cards in the past.
- Most of us know that when someone phones you from ‘Microsoft’ it’s a total scam and they are just trying to get you to install a program on your computer to either hack you or gift you a virus.
I try to see the best in people and can usually find a silver lining in every cloud. Over time I’m sad to say I have come to suspect that these people who appear so caring and interested in my personal life have ulterior motives and this is why:
- The people who phone about my ‘accident’ want me to claim compensation for personal injury or discomfort caused by my little crash. When I got the first few calls I explained that neither I nor any of my passengers suffered any injury or discomfort. They tell me that the money will only be sent back to the insurance company if I don’t claim (er, I don’t think so).
- Given our reduced personal circumstances over the past few years and the fact that I am a huge fan of Money Saving Expert I don’t miss a trick when it comes to claiming back anything that is rightfully mine. You name it I’ve claimed it or looked into it.
- I am yet to hear of an occasion when Microsoft has called a person and suggested that there are issues with their computer. It would be very kind of them, but I’m not sure it makes good business sense. Apart from the fact that I don’t think there is anything wrong with my computer. It even survived a Tizer attack from the eldest at the weekend.
I have started to suspect that the callers in situations 1 and 2 are trying to get me to claim because there is an element of commission in such a claim for them. I hate to say it and I feel so bad to think so ill of them, but could it be that they are so concerned about my welfare because of their own monetary gain? In situation 3, it seems that my friendly ‘Microsoft’ representative intends to do me harm and access my computer and ruin it completely or try to steal my information. Can this be true readers? Are my new friends not really my friends, even though they call me often and make me feel so wanted and loved?
How do I say goodbye to these new friendships, albeit with a heavy heart? How do I say ‘It’s not you, it’s me’? Well, the Telephone Preference Service are currently promoting the fact that mobile users can also sign up to their service. I didn’t know that and given that only 3% of mobile users are signed up to it, I’m not alone in my ignorance. All I need to do is send a free text saying TPS to 78070 and I should start to see a decline in calls from my ‘friends’ although it will take 28 days to become effective. I have registered with the TPS before for my landline and it was very effective. I am aware that perhaps some of my new friends will be so desperate to keep in touch any way they can (and who wouldn’t want my unconditional friendship?), so I may still get some calls or maybe texts. I think it’s worth a go though, I just don’t think I have the time to nurture these friendships and it’s only fair that I should set them free to go and make friends elsewhere! See, I can be a caring friend too!
For more information, see the Telephone Preference Service (TPS) and never give your details out to people you don’t know even if they sound really plausible. If you are uncomfortable, put the phone down.